Go back to the Settings screen and select 2FA now. The new password needs to be entered twice to make sure you remember what you entered as a password.ģ. You will need to enter the current password before you can create a new one.

You will find the Password and 2FA options.Ģ. Go back to your profile and open Settings. If you believe your Snapchat account was compromised, change your password and enable 2FA. Furthermore, uninstall any and all 3rd party apps you have been using. Use official Snapchat’s Android or iOS apps. Again tap on Settings (cog icon) and here, you can enter or update email id and mobile number details. Now tap on your profile icon and then select Settings (cog icon).Ģ.

Open Snapchat once you have gained access to it using the methods above. Verify your mobile number and email address if not already added to the profile.ġ. Also, as mentioned earlier, follow the Community Guidelines. You can do so by being proactive and taking certain steps to secure your account. Once you have regained access to your Snapchat account, make sure this doesn’t happen in the future. What You Can Do to Avoid Snapchat Account Locks You can also use Snapchat in a browser on your computer. Snapchat will ask for some details like username, verification details like email id and phone number, and a description of the problem you are facing. Note: If that doesn’t work for you, repeat the same process but this time, select I can’t access my account option instead,Ģ. Open Snapchat Help Page, and select the I think my account was compromised option. If you think your Snapchat account has been hacked, here’s what to do.ġ. Open that link and then follow the on-screen instructions to set a new password. A verification link will be sent to your registered email id. If you still can’t sign in, tap on Forgot Your Password option and reset the password. Again, you will need to sign in to uplift the ban. Snapchat offers a dedicated link that will help you unlock your account faster. Unlock Snapchat Account Using Unlock Tool Then you can take further steps to ensure this doesn’t happen again. When a ban is enforced, users are signed out automatically and unable to sign in for a day. Wait for 24 hours before the ban is lifted and then try to sign back in. However, if the ban is temporary, you can take steps to get your Snapchat account unlocked. Usually, it takes a lot to get your account permanently banned. If your Snapchat account has been permanently locked, there is no way to regain access to it. Pro Tip: Confused by all the icons and symbols on Snapchat and what they mean? We have a guide just for you. Some users reported being locked out of their Snapchat accounts because they were using a third-party app.īreaking the rules or indulging in bad behavior can get your Snapchat account locked, temporarily or permanently.A temporary ban is enforced for such actions faster if your Snapchat account is unverified. Snapchat detects spam or suspicious activity like sending too many friend requests, lots of messages with the same content to many different users, etc.

Think someone you don’t know tried to access it? Snapchat thinks your account’s security was compromised or hacked and has locked it as a security measure.You tried to sign in from an unknown or new device or from a different location (traveling to a new country or state?).Someone reported your Snapchat account and it is under review.Your content violates Snapchat’s Community Guidelines which prohibits harassing, bullying, impersonating, posting and sharing adult content, encouraging self-harm, making threats or engaging in violent behavior, disinformation or deception, illegal or unregulated activities, hateful content, etc.Here are a few of them in no particular order: Reasons Why Your Snapchat Account Is LockedĪs noted above, there could be a host of reasons behind your Snapchat account’s lock. What You Can Do to Avoid Snapchat Account Locks.Reasons Why Your Snapchat Account Is Locked.

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